Tuesday, April 6, 2010

Insuresoft Improves Already High Customer Satisfaction Rankings in 2010 Novarica Study

March 29, 2010

Insuresoft, a leading policy administration provider for the property and casualty insurance market, was recently awarded a Novarica Average Customer Experience (ACE) Ranking of 94 – topping its 2009 ranking of 92 which was the highest ranking awarded in the Policy Administration System category.

ACE Rankings™ provide a transparent, un-edited picture of how well a solution or provider meets its users' needs. The rankings are based on an online survey of senior technology and operational executives at clients who have direct experience with Insuresoft’s products and employees. The Novarica Average Customer Experience Rankings™ are user-created evaluations of a vended software solution or IT service provider based on numerical surveys of at least 5 insurer or financial institution clients. Novarica validates the identity and responses of the participants, who are assured of anonymity.

About Insuresoft, Inc.:
Insuresoft is a Microsoft Gold-Certified independent software vendor delivering insurance software to the property and casualty insurance industry. Insuresoft offers a suite of products and services that are configured to meet the unique needs of insurance companies and managing general agents in North America. Insuresoft is a privately-held company headquartered in University Park, Illinois, and has offices in Alabama and Minnesota.

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