Tuesday, April 6, 2010

Insuresoft Improves Already High Customer Satisfaction Rankings in 2010 Novarica Study

March 29, 2010

Insuresoft, a leading policy administration provider for the property and casualty insurance market, was recently awarded a Novarica Average Customer Experience (ACE) Ranking of 94 – topping its 2009 ranking of 92 which was the highest ranking awarded in the Policy Administration System category.

ACE Rankings™ provide a transparent, un-edited picture of how well a solution or provider meets its users' needs. The rankings are based on an online survey of senior technology and operational executives at clients who have direct experience with Insuresoft’s products and employees. The Novarica Average Customer Experience Rankings™ are user-created evaluations of a vended software solution or IT service provider based on numerical surveys of at least 5 insurer or financial institution clients. Novarica validates the identity and responses of the participants, who are assured of anonymity.

About Insuresoft, Inc.:
Insuresoft is a Microsoft Gold-Certified independent software vendor delivering insurance software to the property and casualty insurance industry. Insuresoft offers a suite of products and services that are configured to meet the unique needs of insurance companies and managing general agents in North America. Insuresoft is a privately-held company headquartered in University Park, Illinois, and has offices in Alabama and Minnesota.

Insuresoft Wins Entrepreneur of the Year Award

March 10, 2010

Insuresoft, a leading provider of insurance software, announced today that the Chamber of Commerce of West Alabama has named Insuresoft Vice Presidents’ Chris Blair, Joe Fendley and Prathima Ryali-Hancock as winners of the 2010 H. Pettus Randall Entrepreneurs of the Year in the Innovator category.

Entrepreneur of the Year is awarded to individuals who position their organizations to succeed now and in the future. The innovative and forward thinking in the technology space is the basis for recognizing these three individuals from Insuresoft with this prestigious award.

Awarded annually by the Chamber of Commerce of West Alabama, the purpose of the Entrepreneur of the Year Program is to recognize and celebrate the achievements of entrepreneurs in the Tuscaloosa County and West Alabama region. Johnnie Aycock, The Chamber of Commerce of West Alabama President, acknowledged the vital role Insuresoft has taken in the downtown Tuscaloosa business district and pointed to Blair, Fendley and Ryali-Hancock’s leadership as the main reasons for its success. “Insuresoft’s innovative spirit has helped downtown Tuscaloosa thrive for the last 4 years”, Aycock stated, “We look forward to seeing more innovations from Insuresoft in the near future and to our continued prosperous relationship with them for many years to come.”

About Insuresoft, Inc.:
Insuresoft is a Microsoft Gold-Certified independent software vendor delivering insurance software to the property and casualty insurance industry. Insuresoft offers a suite of products and services that are configured to meet the unique needs of insurance companies and managing general agents in North America. Insuresoft is a privately-held company headquartered in University Park, Illinois, and has offices in Alabama and Minnesota.

Kentucky National Insurance Company to Implement the Diamond System from Insuresoft

January 27, 2010

Insuresoft, a leading provider of insurance software, announced today that Lexington, KY based Kentucky National Insurance Company has signed an agreement to implement The Diamond System in Kentucky, Tennessee and Indiana for their commercial auto and liability lines of business.

“The Diamond System has all of the functionality we need,” stated Kevin Bruce, Director, Information Systems at Kentucky National Insurance Company, “Having an integrated solution that includes policy administration, billing and claims functionality was a key consideration during our vendor evaluation stage.”

The Diamond System is a fully automated and integrated policy administration system for both personal and commercial lines insurance carriers. The Diamond System can be implemented as a component based or enterprise solution for policy, billing and claims processing. Built on the Microsoft .NET platform, it has a services-oriented architecture that enables web-based access for agents, consumers and other insurance carrier partners.

“We are pleased to welcome Kentucky National as our newest customer,” states Tom Westhoff, National Sales Manager at Insuresoft, “Kentucky National is truly a perfect fit for The Diamond System and our turnkey approach to policy administration.”

About Kentucky National: Kentucky National Insurance Company, located in Lexington Kentucky, is “protection close to home”. They are the only domestic stock company in Kentucky to market exclusively through independent agents. In business since 1973, Kentucky National Insurance offers seven insurance coverage options- auto, home, boat, renters, manufactured home, dwelling fire and excess liability.

About Insuresoft, Inc.:
Insuresoft is a Microsoft Gold-Certified independent software vendor delivering insurance software to the property and casualty insurance industry. Insuresoft offers a suite of products and services that are configured to meet the unique needs of insurance companies and managing general agents in North America. Insuresoft is a privately-held company headquartered in University Park, Illinois, and has offices in Alabama and Minnesota

Ag Workers Mutual Auto Insurance Company Upgrades to Insuresoft’s Diamond .NET Policy Administration System Ahead of Schedule

January 2. 2010

Insuresoft, a leading provider of insurance software, announced today that Fort Worth, Texas based Ag Workers Mutual Auto Insurance Company and its subsidiary Worth Casualty Company have upgraded to Insuresoft’s Diamond .NET System throughout their offices in Texas.

”In order to help us reach our 2010 goals, we elected to upgrade to Diamond 5.0,” stated Neel Choate, Director of Communications at Ag Workers Mutual Auto Insurance Company, “The efficiencies and expanded features that Diamond 5.0 provides will help set the technology foundation needed to meet these goals.”

The Diamond System is a fully automated and integrated policy processing system for both personal and commercial insurance carriers. Both customizable and scalable, the Diamond system is a turnkey solution for policy processing, rating, billing, claims, reporting and other business-critical functions. Built on the Microsoft .NET platform, it has a services-oriented architecture that enables web-based access for agents, consumers and other insurance carrier partners.

Originally scheduled for an April 2010 go-live, Ag Workers conveyed the importance of an accelerated go-live to their Insuresoft team. The Insuresoft team understood the reasoning behind the new date and responded to their customer’s business need.

“Both teams collectively reviewed priorities and resources while developing the accelerated timeline for their upgrade,” stated Chris Blair, Vice President of Account Services at Insuresoft, “The planning and effort by employees of both Ag Workers and Insuresoft were the primary reasons why this upgrade went so smoothly. In fact, the upgrade ended up being 2-½ weeks ahead of the January 2010 go-live target!” The extra 2-½ weeks time is already being put to good use. Ag Worker’s upgrade to Diamond 5.x was just the first step in a list of technology enhancements planned for 2010. “We look forward to successfully delivering multiple and diverse web portals during the first quarter of 2010,” Choate concluded.

About Agricultural Workers Mutual Auto Insurance Company:
Ag Workers provides auto insurance to exceptional drivers affiliated with the vast industry of agriculture, including farmers, ranchers, educators, veterinarians, land owners and those involved in agricultural related business. As a mutual company, Ag Workers customers are more than policy holders, they are members and Ag Workers has paid their members a dividend each year for over 60 years. Founded in 1948 on the promise to maintain a select-risk group of drivers, and deliver the highest quality of service possible, Ag Workers continues to meet the challenges of the changing environment while fulfilling its promise daily. Visit www.agworkers.com for more information on how you can become a member.

About Insuresoft, Inc.:
Insuresoft is a Microsoft Gold-Certified independent software vendor delivering insurance software to the property and casualty insurance industry. Insuresoft offers a suite of products and services that are configured to meet the unique needs of insurance companies and managing general agents in North America. Insuresoft is a privately-held company headquartered in University Park, Illinois, and has offices in Alabama and Minnesota.

Tuesday, October 6, 2009

Insuresoft Sponsors Golf Outing in Tucson, AZ

Insuresoft, a long-time sponsor of the IT Conference, is adding a new twist to our golf event this year. They will be offering participants the chance to win $25,000, a 7-day cruise, golf clubs and a $500 golf shop gift certificate for simply sinking a hole-in-one on several par 3 holes during our Golf Outing on October 6. If you plan on attending this event, good luck to you!

Insuresoft will also be providing an overview of their product offerings on Monday, October 5 at 2:30 PM in the Aster 1 meeting room.

Hope to see you on the course and wish you safe travel to Tucson!

Monday, August 24, 2009

The New Rules for Implementing a Policy Admin System

As seen in the July/August issue of Insurance Networking News by Mike Hernandez, Marketing Director of Insuresoft.

Insuresoft, a leading provider of insurance software, understands that insurance carriers of all sizes are facing IT decisions with a strange, unfamiliar set of rules attached-a budget. With this in mind, Insuresoft has positioned its product and service offerings to reflect this paradigm shift. While highly customizable systems can still be developed for any size carrier, the decision between going with an out-of-the-box system vs. creating an expensive, customized, lengthy in-house system has been trending toward implementing a pre-configured system especially during these budget conscious econmic times we are facing. Insuresoft has had implementations of its flagship policy admin system, The Diamond System, take as little as 90 days, resulting in the delivery of a fully functional policy administration system that includes underwriting, billing, rating, and claims.

GHS Property and Casualty Insurance Company based in Oklahoma City, Oklahoma recently faced a similar situation and successfully implemented Insuresoft's Diamond System.

The Diamond System is a fully automated and integrated policy processing system for both personal and commercial insurance carriers. It is a scalable, reliable, and cost-effective solution for carrying out all business-critical insurance processing functions. Its out-of-the-box approach to policy administration makes it an attractive and cost appealing option for carriers of all sizes.

"At the end of the day, the out-of-the-box offering that The Diamond System provided made the most sense for us," said GHS Accounting Manager Brandye McCart, "Diamond turned out to be one of the most complete policy admin systems available on the market."

In addition to GHS realizing the economic benefits that Diamond provided during implementation, GHS also rolled out the The Diamond System in a hosted environment through Insuresoft's collocation services agreement with AT&T. A cost effective and flexible option for customers, Insuresoft's hosted solution (ASP) assigns the optimal bandwidth that is needed to support network traffic and provides the optimal environment for the use of Insuresoft's Web tools.

"Diamond addressed all of our key requirements by demonstrating configurable product design and intuitive policyholder self-service options. Additionally we were impressed by Insuresoft's commitment to delivering the solution using the software as a service (SaaS) in a safe, hosted model," said McCart.

So far, GHS has implemented The Diamond System for one line of business in one state. The goal is to have 4 lines of business up and running by the end of 2009.

"We feel that The Diamond System's inherent functionality is well aligned with the business and technology needs expressed by GHS," stated Chris Blair, Vice President Product Management for Insuresoft. "We are delighted to refer to GHS as our newest Diamond partner running on our ASP."

Out-of-the-box does not mean out-of-the-way. Insuresoft business analysts and developers work hand in hand with customers to make sure implementations go smoothly every step of the way.

"The teams worked together to configure the system according to the requirements provided by GHS," stated Terry Brown, Vice President of Implementation Services for Insuresoft, "There was a lot of interaction that needed to take place between Insuresoft and GHS to make this happen. GHS committed to this initiative and as a result, the implementation went extremely well," continued Brown. And that makes everyone happy!

About GHS: GHS Property & Casualty Insurance Company is a subsidiary of Health Care Service Corporation, a Mutual Legal Reserve Company. Based in Oklahoma City, Oklahoma, GHS derived its name from their parent company's corporate name, Group Health Care Service Corporation, A Mutual Legal Reserve Company.

GHS has its own board of directors and management, as well as separate marketing, sales, underwriting and claims departments. The arrangement coupled with the financial stability and longevity of Health Care Service Corporation provides customers with the confidence of knowing their policy is being serviced by an experienced property and casualty staff.

GHS Property and Casualty provides resident of Oklahoma and Texas with a wide range of individual, affinity and work site insurance products in addition to traditional auto and homeowners insurance.

Monday, June 29, 2009

Insuresoft Recognized by Celent as a leading Vendor in Property and Casualty Core Processing

Insuresoft has been named a leading vendor in the Property and Casualty Core Processing metacategory of Celent’s 2009 Insurance Software Deal Trends report.

“We would like to extend our congratulations to Insuresoft for being named as a leading vendor,” says Craig Weber, senior vice president of the Celent insurance practice. “We believe that carriers value partners who know the insurance vertical well, and who demonstrate their commitment to it. Insuresoft’s success in insurance puts them in that category.”

"Insuresoft is proud to have been named a leading policy administration system vendor and we would like to thank all of our Diamond System carrier partners who helped make this award possible," states Tony Villa, president and CEO of Insuresoft. "We believe that by providing our carrier partners with increased visibility and participation into our product development process, Diamond has become one of the most feature rich applications in the insurance software space."

Insuresoft’s core product, The Diamond System, is a leading policy, billing and claims system that is easy to implement, easy to use and affordable to carriers of all sizes. Its out-of-the-box approach to implementation is quickly becoming the benchmark for carriers looking to automate their policy administration functions without costly and time consuming customization.

About Insuresoft, Inc.:
Insuresoft is a Microsoft Gold-Certified independent software vendor delivering insurance software to the property and casualty insurance industry. Insuresoft offers a suite of products and services that are configured to meet the unique needs of insurance companies and managing general agents in North America. Insuresoft is a privately-held company headquartered in University Park, Illinois, and has offices in Alabama and Minnesota.